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FAQ

Yes to access Smecaa you need to register an account and create a username and password.

No you do not need to install a software. SMECAA is web-based. You only need to have access to internet.

Yes. To create an account on smecaa, business registration details are required.

Kindly note both username and password are case sensitive.

Yes, you need internet. SMECAA is online.

Yes, you can access SMECAA via smartphone with internet access.

SMECAA is a product of Metropol Credit Reference Bureau limited. Regulated by the central bank of Kenya and Capital Markets Authority.

6 months. But for new businesses, your historical verifiable financial statements can be used to assess your business creditworthiness and assign a rating.

Smecaa is used on a subscription basis where a business owner pays for it on monthly basis, quarterly, or annually.

For customers who have used SMECAA for a period of six months and above, the process takes up to a maximum of 72 hours for new businesses and within 24 hours for existing businesses.

Your information is private and only accessible by you and other users that you have created to access your account depending on the user rights.

SMECAA data is encrypted with the highest level of security. Above CBK standards.

This is an independent assessment of the overall condition of the firm using both quantitative and qualitative data conducted by Metropol. A business rating is a distinct score that covers all categories of risks that impact a business or the performance of a financial obligation.